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Hi,I'm Sandy and I look forward to help you today with the best answer possible.
I'm sorry about the issue.
I will work with you until it is fixed.
Please reply at the box given below and type your queries/result at the box given below.
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Is outlook 2010 installed on your computer?
Click Start button and in the search box, please type outlook and find outlook 2010 listed there. Click on that to open outlook 2010.
If you face any issue, please reply back to me. Thank you, Sandy