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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6150
Experience:  I have 7+ years of experience in fixing emails issues.
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I can't connect to aol directly only through Internet

Customer Question

I can't connect to aol directly only through Internet exployer
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi, I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it is fixed.

Please reply at the box given below and type your queries/result at the box given below.

Please follow the steps:

A.

Launch Internet explorer
Click Tools
Click Internet Options.
Under the general tab, please delete cookies.

Click Apply and OK

Now, try to open AOL.

B.If it does not open:

Reset the browser:

Launch Internet explorer
Click Tools
Click Internet Options.
After that click the Advanced tab.
Under Reset Internet Explorer settings, click Reset. Then click Reset again.
When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
Start Internet Explorer again.

If you have any other query regarding this issue, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

Expert:  Sandy replied 1 year ago.

Could you please tell me if you're able to follow the steps provided? Please reply back to me at the box given below. Thank you.