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Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 17021
Experience:  CISCO certified computer and networking expert
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I'm not receiving emails from my yahoo account. Need help.

Customer Question

I'm not receiving emails from my yahoo account. Need help.
Submitted: 1 year ago.
Category: Email
Expert:  Pete replied 1 year ago.

Hi there,

First, if you log in to the Yahoo! website at https://login.yahoo.com can you see your emails there?

Customer: replied 1 year ago.
No, I have nothing in my inbox on any device. I can send emails, I'm getting spam ect but no incoming mail.
Customer: replied 1 year ago.
I've checked all my settings and everything is how it should be. This started happening about a week ago.
Expert:  Pete replied 1 year ago.

What web browser are you using on those devices to check the Yahoo inbox?

Customer: replied 1 year ago.
I've tried Internet Explorer, Firefox, and Google Crome. I have Safari in my phone.
Expert:  Pete replied 1 year ago.

What happens if you send an email to yourself when logged in?

Does it come though ok?

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