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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 6117
Experience:  Computer Software Support Specialist for more than 10 years
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All of a sudden I cannot delete any messages. I reloaded

Customer Question

All of a sudden I cannot delete any messages. I reloaded ThunderBird and still cannot delete
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using Windows XP, Vista, 7, 8 or 10?

Also, in your Thunderbird, have you tried to empty your Trash folder? If not yet, please give it a try - empty your Trash folder and then test deleting emails again.

Please let me know so that I can help you further. Rating is only required when we are finished and when you are satisfied with my service.

Best regards,
Jess