Hi. My name is***** you for your question and the opportunity to assist. Is there a phone number I can reach you at?
Would you like me to connect to your PC so I can help you directly?If so,Click the link below to start the connection download- http://tinyurl.com/RapidSupport- Wait for the download to begin.(may take several moments depending on connection speed)-Click Run/Open or Allow when asked. -When the program has loaded, a window will open giving you a 9 digit ID and a 4 or 6 digit password.Please post those numbers in a Reply below using the same spacing.I need them so I can connect to you.-You can then minimize the TeamViewer window (please do not close it).