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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6004
Experience:  I have 7+ years of experience in fixing emails issues.
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When trying to open my e-mail I get the following: "The file

Customer Question

When trying to open my e-mail I get the following: "The file C:\Users\Barbara\documents\Outlook Files\*****@******.*** cannot be found"
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi,I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it is fixed. Please remember to rate.

Please reply at the box given below and type your queries/resultat the box given below.

PST files are affected in this case. You need to scan this PST file and repair them. If required, create a new profile.

May I connect with you remotely to check/fix the issue directly?

Remote support can save a lot of time if you are not comfortable with performing steps yourself. It is 100% safe and secure.

If you do not want remote support, I'm ready to help you in the question and answer mode. Please reply at the box given below.

Please let me know.

Thank you.

Expert:  Sandy replied 1 year ago.

Pleas accept the remote support offer. Click the link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=3a560a08-1323-4ffc-b3b9-3621b5d7d24c

Scroll down on that page and and then Click “I agree” at the bottom.
then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.

Expert:  Sandy replied 1 year ago.

Please reply back to me at this box below. Thank you.

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