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Ask Kamil Anwar Your Own Question

Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 4545
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I need some help with my pass word email, I got a new update

Customer Question

hi,i need some help with my pass word for my email, I got a new update on my computer. please help me get back my old password,,thanks..phyllis caudle
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

May i connect with you remotely to check the issue directly? Thanks

Customer: replied 1 year ago.
i need my email password ***** have forgotten it because i had my computer updated,my email address is xxxxxxxxxxxx
Customer: replied 1 year ago.
are you on line ? where are you ,can you help me?have you got the password ***** my email,,?
Expert:  Kamil Anwar replied 1 year ago.

You will need to reset your password. I am checking your reset options; please give me a moment.

Expert:  Kamil Anwar replied 1 year ago.

Please type me the last 4 digits of your number ending in 44

Customer: replied 1 year ago.
i don't know no ending in 44
Expert:  Kamil Anwar replied 1 year ago.

There is a phone number associated with your account which is ending in 44. Do you remember this?

Customer: replied 1 year ago.
that was an old phone,i no longer have it my home phone(###) ###-####,sorry
Customer: replied 1 year ago.
my code for email is 18521,,will this help?
Customer: replied 1 year ago.
are you there?
Customer: replied 1 year ago.
Expert:  Kamil Anwar replied 1 year ago.

You will have to request a password ***** by contacting Yahoo - You can click on the link below to get in touch with them or i can connect with you remotely to complete the request. Since we do not have access to phone number; we will need to reset your password ***** Yahoo. https://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ACCT&page=contact#