Hi,I am Sandy and I look forward to help you today with the best answer possible.
I'm sorry about the issue.
I will work with you until it is fixed.
Please reply at the box given below and type your queries/result at the box given below.
Could you please tell me about the keys. Are these keys for Windows 8 operating system or for other software. Thank you.
I'm here. I'm sorry for the delay.
May I connect with you remotely to check/fix the issue directly?Thanks
Remote support can save a lot of time if you are not comfortable with performing steps yourself. It is 100% safe and secure.
Please check at the bottom of your computer. You will find a sticker there.
Do you see 25 digit key on that sticker?
Do you find 25 digit key on that sticker? Please let me know.
Did you have any operating system installed when you purchased this computer new?
Did you later upgrade that operating system to Windows 8?
Are you reinstalling operating system on your computer now?
What is the make of your computer? Hp, Dell, Acer, Toshiba or other.
Please let me know.
Windows 10 is the latest operating system update from Microsoft and they are not upgrading the operating systems to Windows 10?
Windows 10 is free and you do not require any key for that.
Is it fine to upgrade to Windows 10. Please let me know.
I'm sorry, please tell me if you have Windows 7 or Windows 8 on your computer right now.
If you want to upgrade to Windows 8 or 8.1 online, you will get the key on your email address.
You can upgrade to Windows 8.1 as given under:
OR you can please purchase Windows 8 or 8.1 dvd either from any store or from website like amazon.com, ebay.com
You will get the keys on DVD.
OR contact windows 8 support: http://windows.microsoft.com/en-IN/windows/contact-support
Keep me posted.
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And if you can take a second to rate my service, that would be greatly appreciated.
I have provided you all of the steps to upgrade to Windows 8 and get keys.
If you have any other query, please let me know.
Please remember to rate. Thank you, Sandy.
Hi,I'm following up with you to see how everything is going.Could you please tell me if you have followed the steps provided?Do you still need help with this?
If you have any other query regarding this issue, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
Thank you, Sandy