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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 6589
Experience:  Computer Software Support Specialist for more than 10 years
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I am the email person 55+ community of 275. I was able to

Customer Question

I am the email person for our 55+ community of 275. I was able to send out email to everyone in one mailing. Now I can't. Why? Can this limit be lifted for us? I am not a spanner, just sending out information to our residents. Can you please help me fix this?
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Before I can assist you further, please tell me the following:

  1. Are you using Gmail (an email address ending with @gmail.com) to send out emails to your group?
  2. What exactly is the error message that you receive when sending to the group fails?

Please let me know so that I can help you further.

Best regards,
Jess