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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6132
Experience:  I have 7+ years of experience in fixing emails issues.
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Outlook won't let me in. It does not recognize username and

Customer Question

outlook won't let me in. It does not recognize username and password ***** was changed.
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi,I am Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it is fixed.

Please reply back to me by clicking "Reply to Expert" and type your queries/result at the box given below.

You need to please change your email address password ***** visiting email service provider website and then enter newly created password ***** outlook when it asks to enter a new password.

May I connect with you remotely to check/fix the issue directly? Please let me know.

Thank you.

Expert:  Sandy replied 1 year ago.

I'm also ready to help you over remote session.

It is 100% safe and secure.

Remote support can save a lot of time if you are not comfortable with performing steps yourself.

Keep me posted and remember to rate by choosing stars. Thank you.

Expert:  Sandy replied 1 year ago.

Hi,

I'm following up with you to see how everything is going.

Do you still need help with this?

If you have any other query regarding this issue, please do not hesitate to let me know.

Thank you, Sandy

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