Need Help With Email? Ask Your Email Questions Online
We have yet to begin with the troubleshooting, did you receive my first reply asking two questions?
Hello welcome back, you sent your question through to the computer section.What mobile phone have you got?
Thanks, ***** ***** the problem started years ago, have you been having the same problem with different phones?Who's your email host?
Thanks for the info.Take a look at this page to see if you can add your AOL email account properly.http://pop2imap.com/aol_iphone.phpMartin
What happens when you try to send out?Does it give you any errors?
Yes that is correct, what did you write as the username?
No, that's fine, you need the full email address in there.Does it show your SMTP server settings so we can verify they are correct?
Yes, how about the port number?
That's correct, you can try it on as well
Here, verify all your settings using this page:https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail
Send an email to yourself and tell me exactly what it says
Ok good, from your home screen, go to:Settings > Mail, Contacts, Calendars > Select your account > AccountUnder Outgoing mail Server tap SMTPUnder Primary Server tap on AOL SMTP Server (if that's what it's called on your phone)Then turn Server ON and fill in both User Name + Password under Outgoing Mail Server