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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31127
Experience:  Over 15 year experience in Email Systems and Programs
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I cannot remember the password to get into my iMac is there

Customer Question

I cannot remember the password ***** get into my iMac is there a way to receive it?
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you please do the following to reset it

  1. Turn off your Mac (choose Apple > Shut Down).
  2. Press the power button while holding down Command-R. The Mac will boot into Recovery mode. When you see the load bar appear you can let go of the keys. It may take a few minutes to load.
  3. Select Disk Utility and press Continue.
  4. Choose Utilities > Terminal.
  5. Enter resetpassword (all one word, lowercase letters) and press Return
  6. Select the volume containing the account (normally this will be your Main hard drive).
  7. Choose the account to change with Select the User Account.
  8. Enter a new password ***** re-enter it into the password *****
  9. Enter a new password ***** related to the password.
  10. Click Save.
  11. A warning will appear that the password ***** changed, but not the Keychain Password. Click OK.
  12. Click Apple > Shut Down.

Start the Mac and then use this new password ***** sign in

Let me know the results please

Thank you