Hi,I am Sandy and I look forward to help you today with the best answer possible.
I'm sorry about the issue.
I will work with you until it is fixed.
Please reply back to me by clicking "Reply to Expert" and type your queries/result at the box given below.
Could you please tell me about your email service provider? gmail/yahoo/hotmail or other.
Did you forget email address or its password? Please let me know. Thank you.
Please follow the steps:
A. Please try to login to your Facebook account first:
Click the link and enter your Email ID or Password.
If you are not able to login,
Please open the link below and try to reset account password:http://www.facebook.com/recover.php
Please provide the required information to reset your account password.
If you're not able to follow these steps, please let me know. I will help you over remote session.
And if you can take a second to rate my service, that would be greatly appreciated.
I'm sorry, I'm online now.
Remote support will be better option in this case.
Would you allow me to take remote control of your computer and fix all the issues quickly as per your permission while you stay in front of it.It is 100% safe and secure.
Remote support can save a lot of time if you are not comfortable with performing steps yourself.Remote access is an optional additional service($19 only) offer regardless of how long it will take me to fix the problem. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.Click on "Get Extra Help" (Usually written with an orange background).
Visit this website:www.join.meClick “Start Meeting” on that page and download and run this file.You will get a popup on top of the screen.That pop will show you a 9 digit number. Please tell me about this 9 digit number.We have an A+ rating with the Better Business Bureau website:http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403
I apologize for the inconvenience caused to you.
Remote service will be the best option to fix the issue with with your Facebook account/email issue.
Please accept the remote service and reply at the box given below.