Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your spam issues. If you are using a Windows computer, like Windows XP, Vista, 7, 8 or 10, I believe your computer is infected with malwares that caused this spamming to your email.
Can I remotely access your computer so that I can perform a cleanup and optimization of your computer to ensure that your system is in good shape and to secure your email account from spammers?
Remote access is an optional additional service offer with a minimal one-time flat fee ($15) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option.