How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dustin Your Own Question

Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 12697
Experience:  Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
19897260
Type Your Email Question Here...
Dustin is online now
A new question is answered every 9 seconds

I need to create a new password account

Customer Question

I need to create a new password ***** my account [email protected] I am unable to send or forward emails because a card appears on the screen asking for my password ***** each time I put it in, it rejects it. Why should it be so complicated to create a new password?
Submitted: 1 year ago.
Category: Email
Expert:  Dustin replied 1 year ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

On your macbook, if you use safari and go to gmail.com

Can you sign in on that page using your full gmail address and last working password?

Customer: replied 1 year ago.
How do I stay on the page and go to google to put in my account and password? I don't understand what you want me to do and how to do it.
Expert:  Dustin replied 1 year ago.

You should be able to open up a second page, or second tab within safari. That way, you can keep our page open.

Yet still use the second page to go to Gmail.com through safari. And then, try to sign into your gmail account using safari.

Once we know whether it will let you in via safari, that will tell us how to fix the issue with your mac mail program.

D.S

Related Email Questions