How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Josh Your Own Question

Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 16026
Experience:  Email expert with over 5 years experience
50836188
Type Your Email Question Here...
Josh is online now
A new question is answered every 9 seconds

My hotmail was cancelled recently due to security issues. I

Customer Question

My hotmail was cancelled recently due to security issues.
I need the information that was on my hotline, e.g., contacts, recent messages, emails sent.
How can I retrieve this information?
Submitted: 1 year ago.
Category: Email
Expert:  Josh replied 1 year ago.

Hi!

I am going to give you steps to a private forum that is checked by Outlook/Hotmail moderators that can assist you in real time.

First you are going to need to create another email address with Hotmail. Please go to the following link to create that.
https://signup.live.com/signup.aspx

Once you create the new address do the following...

Go to the following link and click Participate and then click Ask a question on the menu at the top. A box will appear. In that box type what has happened. Remember to be very polite and give as much information as you can.

Here is the link to the forums: http://answers.microsoft.com/en-us/outlook_com/

Related Email Questions