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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6004
Experience:  I have 7+ years of experience in fixing emails issues.
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How do i recover access to my yahoo.com mail account when I

Customer Question

how do i recover access to my yahoo.com mail account when I cannot access account password ***** work. Cannot access my alternate email account same problem. Cannot access cell phone number it has been turned off and replaced.
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi, I am Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it is fixed.

Please reply back to me by clicking "Reply to Expert" and type your queries/result at the box given below.

Please try to recover your Yahoo Account as under:

A.

Please go to the website http://mail.yahoo.com/ and see if you are able to login to your Yahoo email account.

Now, if you are not able to login, please go to https://edit.yahoo.com/forgotroot, and try to reset your Yahoo email account password.

B.

You can call Yahoo on these numbers, but, you may be put on hold for some time.
1-***-***-**** -- 1(###) ###-####/p>

C. If you do not get any satisfactory answer on the phone, you can please try to fill out Yahoo recovery from as given under:

Click the link:

https://io.help.yahoo.com/contact/index?locale=en_CA&y=PROD_ACCT&page=contact#

Choose:

topic=password ***** sign in

subtopic=forgot secret question and answer

Click Email under “We're here to help”

And fill out details.

Provide a working alternate email address as contact email address.

Keep me posted.

And if you can take a second to rate my service, that would be greatly appreciated.