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Barun
Barun, Computer Support Specialist
Category: Email
Satisfied Customers: 11183
Experience:  8+ years of professional experience in providing support for tech-related issues, including computers, email and software.
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I do not know my Skype name or ID # Used when I registered -

Customer Question

I do not know my Skype name or ID #
Used***@******.*** when I registered - I no longer
have access to this e-mail address.
My new E-mail address: ***@******.***
Submitted: 1 year ago.
Category: Email
Expert:  Barun replied 1 year ago.

Hi, and thank you for asking your question.

Since you don't remember your old Skype ID, would you like to sign up for a new Skype account now (using your new email address)?

Please reply back to me below. Thank you.

Customer: replied 1 year ago.
No, I need to straighten out a lot of questions.
Expert:  Barun replied 1 year ago.

If you do not have access to the email address used to register for the old Skype account and can't remember the Skype ID either, it will be impossible to retrieve that account. However, let me open up your question to our other experts who can assist further with this.

Please do not rate until your issue has been resolved; you will be automatically notified by email when another expert picks this up. Thank you.

Expert:  Barun replied 1 year ago.

An alternative solution that could work, will be to try and reset the password ***** your AOL account first so as to regain access to that account, and then use it to retrieve the old Skype account itself.

May I set up a quick remote session, which will allow me to connect directly to your screen and assist you with the steps?

Please reply back to me below. Thank you.

Customer: replied 1 year ago.
No thank you, ***** ***** try again with Skype to straighten this out.
Expert:  Barun replied 1 year ago.

No issues, I'll close out this question for you now.