Hello my name is Richard.
I can assist you with this.
Do you share a computer or is everything separate?
Hello, it appears you stepped away. I merely suggested offering the service of a phone call so that we may cover a lot more information in a shorter period of time, and also the sensitivity of your situation.
I have been in the same position with you and I empathize with your situation.When you are ready, if you wish, I will be happy to talk to you regarding this and hopefully what we will come up with is nothing.