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Ask Barun Your Own Question

Barun
Barun, Computer Support Specialist
Category: Email
Satisfied Customers: 11183
Experience:  8+ years of professional experience in providing support for tech-related issues, including computers, email and software.
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Need to install windows live mail icon

Customer Question

need to install windows live mail icon
Submitted: 1 year ago.
Category: Email
Expert:  Barun replied 1 year ago.

Hi, and thank you for asking your question.

Are you using Windows XP, Vista, 7, 8 or 10?

May I set up a quick remote session, which will allow me to connect directly to your screen and assist you with installing Windows Live Mail?

Please reply back to me below. Thank you.

Customer: replied 1 year ago.
abt remote
Expert:  Barun replied 1 year ago.

OK, let's get started with the remote session now. Please open up the following link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=81ece5a0-7866-4141-ac54-4c03ce582cfa

Click 'I agree', then download the remote tool when prompted. An 'Elsinore Screen Connect' file will be downloaded by your browser (at the very bottom.)

OPEN/RUN the file from your downloads, and I'll be connected.

If you face any issues, just reply back to me below.

Thank you.

Expert:  Barun replied 1 year ago.

If you face any issues while downloading/running the remote file as directed, just reply back to me below please. Thank you.

Expert:  Barun replied 1 year ago.

It looks like you are having some issues with this remote tool, so let's try a different remote tool this time. Please open up the following link:

www.teamviewer.com

Click 'Download TeamViewer'. A 'TeamViewer' file will be downloaded by your browser (at the very bottom.)

OPEN/RUN the file, then install and run TeamViewer accordingly. Reply back to me with the ID and the password ***** (while keeping the TeamViewer window open.)

If you face any issues, just reply back to me below.

Thank you.