I'm sorry about the issue. Please try the following in order to fix your iPad:
- If you do not have the iTunes program installed on your computer or your iTunes program is not updated, then please download and install the iTunes program on your computer at the website below:http://www.apple.com/itunes/download/STEP II:
- If needed, it's easier to watch the video instructions at the website below:
http://www.youtube.com/watch?v=x6FSHAp6fvkPlease reply at the box below to continue troubleshooting. Thank you.