How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask CompDoc Your Own Question

CompDoc
CompDoc, Information Systems Specialist
Category: Email
Satisfied Customers: 39
Experience:  I have used Microsoft outlook for over 20 years
39833143
Type Your Email Question Here...
CompDoc is online now
A new question is answered every 9 seconds

While clearing out my iPhone emails, I accidentally deleted

Customer Question

While clearing out my iPhone emails, I accidentally deleted some very important legal emails and attachments that were intentionally left in my inbox. When I logged into my Hotmail account on the computer, they were gone and I was unable to retrieve them using the recovery tool in Hotmail, I assume because they were older emails (months) even though I just deleted them yesterday. Can you help? Thanks
Submitted: 1 year ago.
Category: Email
Expert:  CompDoc replied 1 year ago.

Have you seen this?

http://www.wikihow.com/Restore-Permanently-Deleted-Emails-from-Hotmail

http://www.pcadvisor.co.uk/how-to/software/find-messages-you-deleted-in-hotmail-3450427/

https://www.youtube.com/watch?v=ch1Vw5vBG54

Expert:  CompDoc replied 1 year ago.

You need to look at your email from a web browser to look for them.

Customer: replied 1 year ago.
I use firefox or explorer as my web browser when viewing my email from a computer. I looked at various websites on how to restore permanently deleted files and not sure it can be done.
Customer: replied 1 year ago.
I already tried the recovery tool in Hotmail but it did not bring them back I assume because they were so old in my inbox, even though I had left them there intentionally.
Customer: replied 1 year ago.
I deleted the files yesterday from my iPhone.
Expert:  CompDoc replied 1 year ago.

I honestly would contact them ASAP to see what they can do.

Hotmail Phone Number

Support for Hotmail Customers***-***-****

They call you instead

No waiting on hold. Free.

Say "Home", then "technical support", then "Hotmail", then "no".

For more help with how to restore or recover messages, contact customer support.