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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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Cannot access my account. Skype send the recovery code to

Customer Question

Cannot access my account. Skype send the recovery code to another person, someone named Elena.... Now message says it will send no more reponses. My email address is XXX My Skype name is***** I have been going in circles for an hour trying to resolve this issue.

Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
Did you simply forget your password ***** was it changed by someone else?
Have you logged into your Skype account from the computer you're on now?
May I start a remote session so we can work on the problem together from your computer?
Please reply using the box below.
Regards,
Martin

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