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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I was on ourtime a few months ago. My user name was

Customer Question

I was on ourtime a few months ago. My user name was kocomo93, I would like to keep that user name but my email has changed. How do I maintain that user name?
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.
Hi,I am Sandy and I look forward to help you today with the best answer possible.
I'm sorry about the issue.
I will work with you until it is fixed.
Please reply back to me by clicking "Reply to Expert" and type your queries/result at the box given below.
Are you able to login into your "ourtime account" using your new email address?
Do you find your same account while you're logged in using new email address?
Optional Remote Connect Service - Quick Resolution:
Would you allow me to take remote control of your computer and fix all the issues quickly as per your permission while you stay in front of it.It is 100% safe and secure.
Remote support can save a lot of time if you are not comfortable with performing steps yourself.
Remote access is an optional additional service($19 only) offer regardless of how long it will take me to fix the problem. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.Click on "Get Extra Help" (Usually written with an orange background).
Visit this website:
www.join.me
Click “Start Meeting” on that page and download and run this file.
You will get a popup on top of the screen.
That pop will show you a 9 digit number. Please tell me about this 9 digit number.
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