I'm sorry about the issue. Please close Outlook program for now
, then click on the website below:
, then there, select the option "Microsoft Outlook 2010" (that's okay, 2013 version is the same), then click on Continue
, then click on the option "Use an app to automatically setup your Verizon Online Email Account", then click on Continue
, then click on Download the mini-app to download and install / run it, and check.
If that does not work, please try setting up email manually using these settings:
Please reply at the box below to continue troubleshooting. Thank you.