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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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Upgraded to windows 10...lost my email contact with

Customer Question

Upgraded to windows 10...lost my email contact with Outlook...need to reestablish contact with outlook!
Submitted: 1 year ago.
Category: Email
Expert:  IT Miro replied 1 year ago.

Hello! I am IT Miro and I will assist you on this question.

Please tell me what happens when you start Outlook. Do you get any error message?
Customer: replied 1 year ago.
Just a comment -"did not find anything here"
Expert:  IT Miro replied 1 year ago.
OK.
Do you see the Microsoft Outlook icon on desktop?
Customer: replied 1 year ago.
Expert:  IT Miro replied 1 year ago.
Please start Outlook by double-clicking its desktop icon.
Let me know if it will start and show your e-mails.
Customer: replied 1 year ago.
No ...Just the message "we didn't find anything to show here"
Expert:  IT Miro replied 1 year ago.
Sorry for the delay!
Since there could be several possible causes of the problem, I would like to start remote desktop assistance to your computer so that I can see the problem myself and help you solve it.
Let me know if you would like that.
Customer: replied 1 year ago.
resend last message
Expert:  IT Miro replied 1 year ago.
My last message was:
"Sorry for the delay!
Since there could be several possible causes of the problem, I would like to start remote desktop assistance to your computer so that I can see the problem myself and help you solve it.
Let me know if you would like that."
Expert:  IT Miro replied 1 year ago.
Hello again!
Do you still require assistance with this issue?
Let me know,
IT Miro

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