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Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 15401
Experience:  10+ years of work experience.
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When I try to connect to Google or Delta Airlines with

Customer Question

When I try to connect to Google or Delta Airlines with Firefox I get an error message saying my session ended and a box asks if I want to close or restore. If I choose either answer I get the same result when I try to reconnect. I seem to be in an endless loop. I tried resetting my ATT U-verse box to no avail. Can you please help.
Submitted: 1 year ago.
Category: Email
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Jason Jones replied 1 year ago.
Hello,
I am the person that will be helping you today.
This sounds like it may be an issue with Firefox itself.
Please, follow the instructions below to solve your problem:
- In Firefox, in the top menu (You may have to press ALT T , click TOOLS > CLEAR RECENT HISTORY
- In the time range to clear, choose "EVERYTHING"
- Click the Details button
- Put a check next to EVERYTHING in the list except for "Passwords"
- Click the Clear Now button and clear it.
Now, please verify that the site works for you.
If you continue to have issues with the site, you may wish to use Internet Explorer for that page.
If you need anything else in the future, please let me know.
Thank you for your time today.
- Jason

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