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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I just downloaded Microsoft updates cant go to desktop????

Customer Question

I just downloaded Microsoft updates cant go to desktop????
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's the model of your computer?
Does it have windows xp, vista, or 7, or 8, or 10?
What is showing on the screen?
Can you press at the same time the 3 keys: Ctrl, Alt, Del, on the keyboard, then let me know if it shows anything different?
Please reply at the box below. Thank you.