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Russell H.
Russell H., Computer Support Specialist
Category: Email
Satisfied Customers: 9516
Experience:  Proud to have been getting computer technicalities into working order since 1988.
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How do I retrieve accidentally deleted emails?

Customer Question

How do I retrieve accidentally deleted emails?
Submitted: 1 year ago.
Category: Email
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
There are often settings in Email systems or Email programs, that basically control whether, when you select an email message and then click on Delete, it either:
- removes the message permanently without putting it in the Trash
or
- removes the message but puts it in the Trash for now (and for some days to come.)
I have looked for such a 'deletion options settings' in Live Mail, but it may be there aren't any, except (in Desktop Windows Live Mail, if configured for IMAP rather than POP access):
Tools
Options
Advanced
Maintenance
Purge Deleted Items When Leaving IMAP Folders
and you may want to set that to be disabled.
If you don't have IMAP Windows Live Mail, then you might wish to look over these undeletion utilities:
https://www.piriform.com/recuva/features/recover-deleted-emails
https://recoverytoolbox.com/mail_undelete.html
The latter one at least, is Free of charge, and undeletes individual messages, as opposed to whole Inboxes or Folders.
Customer: replied 1 year ago.
I am still trying but so far have not ben able to retrieve my emails.
Expert:  Russell H. replied 1 year ago.

If I can advise you further, let me know... including any details of any difficulties you are having.