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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6002
Experience:  I have 7+ years of experience in fixing emails issues.
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I took my profile down and want to put it back up. How do I

Customer Question

I took my profile down and want to put it back up. How do I do that. I cannot log in on my old info but when I try to set up a new one it say email is already in use. I would rather just bring up my old one and not have to redo everything.
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi,I am Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

Could you please answer the following:

What is your email service provider? gmail/yahoo/hotmail or other.

What program do you use to check your emails? Internet explorer, mozillafirefox, safari, outlook, outlook express, Windows Mail, Windows Live Mail or Thunderbird or other.

Customer: replied 1 year ago.
gmail...Internet explorer....
Expert:  Sandy replied 1 year ago.

Visit this website: www.gmail.com

And check if it shows you logged into your old gmail account or new account.

If it is new account, please sign out of your new account by clicking the link given below:

http://mail.google.com/?logout

And then try to sign into your old gmail account.

Keep me posted.

And if you can take a second to rate my service, that would be greatly appreciated.