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Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 16553
Experience:  CISCO certified computer and networking expert
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I forgot my password. I have been booted or cancel out. I

Customer Question

I forgot my password. I have been booted or cancel out. I want to keep my email ID (*****@******.***).
Submitted: 1 year ago.
Category: Email
Expert:  Pete replied 1 year ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

The only way to recover your Yahoo account is through the online form.
Select the "My account may have been compromised" option:
https://edit.yahoo.com/forgotroot/

Customer: replied 1 year ago.
Hello Pete, What is a on line form? I still can not get into the email with the same email ID, (*****@******.***). I want to keep the same ID. Will there be a cost if I switch to a live phone call with the email technician?
Expert:  Pete replied 1 year ago.
Hi,
click on the following link to go to the online form:
https://edit.yahoo.com/forgotroot/
There is a cost for the live phone call, and the information will be the same as the information I am sending you already.
Customer: replied 1 year ago.
I still can't get into my yahoo account. What is a on line form and how do I get to the on line form?
Expert:  Pete replied 1 year ago.

When you click on the following link it will take you to the online form that you need to fill in:

https://edit.yahoo.com/forgotroot/

If you prefer, I can connect remotely to your computer and assist you with the form.