I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have windows xp, vista, or 7, or 8, or mac computer?
Please reply at the box below. Thank you,
If you test going to your email website, does your email work there?
What's your Microsoft / Outlook Office version, such as 2003, 2007, 2010, 2013, etc.?
Can you please see the solution at the website below:
Please reply at the box below. Thank you.