I'm sorry about the issue. Who is your internet service provider?Please note that password ***** *****
Please check your email for a message from Norton (if needed, check your email Spam / Junk folder also), then follow the instructions there in order to reset your Norton account password
, once that is done successfully, then you can log in your Norton account at the website below:
, then you can download / reinstall your Norton program there.
If that does not work, please let me know if you use any other email address, which you can reset the Norton password ***** the website https://login.norton.com/sso/embedded/forgetPassword?
Please reply at the box below to continue troubleshooting. Thank you.