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Ask Viet - Email Tech Your Own Question

Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 36104
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Window 10 installed, Norton reinstalled, email does not

Customer Question

Window 10 installed, Norton reinstalled, email does not work, Norton suguested I contact you , use same password ********@******.*** which was rejected. What is the best way to get back my e-mail. Douglas.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Who is your internet service provider?
Please note that password ***** *****

Please check your email for a message from Norton (if needed, check your email Spam / Junk folder also), then follow the instructions there in order to reset your Norton account password

, once that is done successfully, then you can log in your Norton account at the website below:

https://manage.norton.com

, then you can download / reinstall your Norton program there.

If that does not work, please let me know if you use any other email address, which you can reset the Norton password ***** the website https://login.norton.com/sso/embedded/forgetPassword?

Please reply at the box below to continue troubleshooting. Thank you.