Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
When you try to sign onto AOL are you using a phone, or a computer?
If its a computer, then I need to know what type of computer you're using.Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac.If it's a Mac, please check the OSX version as follows.Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Also, could you tell me exactly what you see or what happens when you try to sign on.
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.