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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have my business account through Dex Media ProMail Webmail

Customer Question

I have my business account through Dex Media ProMail Webmail login. I can not open it!! It bacame slower and slower to open and I can not get help through Dex media. I need help fast.
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your email issues. Dex Media is a web hosting an email hosting provider and I am very sorry if you are having trouble with their email service.

Are you using Internet Explorer web browser to access your email account with them? Or are you using an email program like MS Outlook?

Also, are you using a computer with Windows XP, Vista, 7, 8 or 10 or a Mac?
Please let me know so that I can help you further.

Best regards,
Jess