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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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Trying to get my emails from Hotmail. I have no access?

Customer Question

trying to get my emails from Hotmail. I have no access?
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
Windows xp
Expert:  Viet - Email Tech replied 1 year ago.

Thank you. Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you? Please reply at the box below. Thank you.

Customer: replied 1 year ago.
Just noticed you have a free trail for a week. Why did I have to pay $74 before I could get an answer. please cancel my payment.
Customer: replied 1 year ago.
My problem related to my hotmail has been solved. Can you please refund my $ 74 .00. Also I should have been on a week free trail