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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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I have a MacBook Air and can't delete my emails; or

Customer Question

I have a MacBook Air and can't delete my emails; or trash;etc. I have tried by using Edit; select all; and then have tried deleting one at a time. Can't. They disappear and then come back.
Claire
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to check the issue directly? Thanks

Customer: replied 1 year ago.
When will you call me??
I have been billed for an answer.
Claire
Expert:  Kamil Anwar replied 1 year ago.

Unfortunately,i cannot call but i can connect to your computer to check/fix the issue directly. Would you like me to do that?

Customer: replied 1 year ago.
Kamil. No thanks to calling me or answering me. I went to Apple for help and they resolved my problem. I think I should get a credit for the charge you put on my credit card, since you did not resolve my problem. Pease respond.Claire
Expert:  Kamil Anwar replied 1 year ago.
I will request this to be refunded. Thanks

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