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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My Hotmail account has been hacked into

Customer Question

My Hotmail account has been hacked into
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What happens when you change your hotmail account password?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
My contacts still receive emails to send money. They also have my passport details. I have Windows xp on my laptop and have ipad
Customer: replied 1 year ago.
Also have Motorola phone
Expert:  Viet - Email Tech replied 1 year ago.

Thank you.

1. Were you able to change your hotmail email password *****?

2. Are you still able to sign in and use your hotmail email account?

3. Check the Sent email folder on your email, does it show any email messages to your contacts?

4. Ask some of your contacts for the "From" email address (not the "From" name). Is it showing your email address in those email messages or someone else?

Please let me know. Thank you.