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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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When I signed on to my account on windows 10 I made a

Customer Question

When I signed on to my account on windows 10 I made a mistake on my email address and I cannot receive the code or get into my windows how can I solve this problem
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. So you cannot log in the computer or open any program on the computer right?

Is it okay to reset the computer fresh, so you can reset it up fresh with the correct email address?

Please reply at the box below. Thank you.