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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I need to reset my password account, right

Customer Question

I need to reset my password ***** my account, right now it fails when I try to send an email through my gmail account on my mac pro
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.
Hello & Welcome to JustAnswer.
May i connect with you remotely to fix the password/gmail issue?
Customer: replied 1 year ago.
Right now I'm working with apple support to update to OSX. I misunderstood the just answer process, I thought we would be working on the issue as soon as I submitted my credit card. Apple is working with me real time on the phone at no charge so I'm going to continue with them. Thank you.
Expert:  Kamil Anwar replied 1 year ago.
You're Welcome. However, i responded to you within 15 minutes of submitting the issue so that i could work with you in real time. Should you wish to continue with us; feel free to reply back here otherwise you can email***@******.*** to request your refund. Thanks

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