Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Are you using Windows 7, 8 or 10 or a Mac?
Also, how do you access your Gmail account? Using a web browser like Internet Explorer, Firefox or Safari? Or are you using an email program like MS Outlook 2013?
Please let me know so that I can help you further.