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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I have a new modem everything ( I think) is working except

Customer Question

I have a new modem everything ( I think) is working except email
Submitted: 1 year ago.
Category: Email
Expert:  Dustin replied 1 year ago.

Welcome to Justanwer.com, my name is ***** ***** I will do my best to assist you.

To get started, I need to know what type of computer you're using.

Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac.

If it's a Mac, please check the OSX version as follows.

Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also , how do you access your mail exactly. Do you open safari and then manually sign into your mail. Or do you use the stamp icon on your mac dock, or some other program or method?