Welcome to Justanwer.com, my name is ***** ***** I will do my best to assist you.
To get started, I need to know what type of computer you're using.Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac.If it's a Mac, please check the OSX version as follows.Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Also , how do you access your mail exactly. Do you open safari and then manually sign into your mail. Or do you use the stamp icon on your mac dock, or some other program or method?