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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1794
Experience:  Computer Software Support Specialist for more than 10 years
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Windows 7 live mail can't send or receive e-mails

Customer Question

Windows 7 live mail can't send or receive e-mails
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your email issues.
Are you getting any error message when sending or receiving emails fail?
Also, can I remotely access your computer so that I can directly assist you in fixing this email issues while you watch?
Remote access is an optional additional service offer with a minimal one-time flat fee ($15) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option.
Best regards,
Jess