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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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Afternoon, I'm a new administrator of office 365 cloud,

Customer Question

Afternoon,
I'm a new administrator of office 365 cloud, supporting Exchange 365.
I added an gmail acct to an existing email acct in outlook 365 using the "Connected Accounts" feature. Now I can not delete it. I followed the instructions on how to use the connected accounts to remove this email. (that worked)
When I go to check the folders the gmail account s still there. I right click on it and the delete function is shaded.......
Can you help?????
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.
Hello & Welcome to JustAnswer.May i remotely connect to your computer to check the issue directly as that will be easier to troubleshoot?Thanks