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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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How do I get back email

Customer Question

How do I get back email on***@******.*** taken with stolen computers
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.
Hello & Welcome to JustAnswer.Do you mean that your e-mail account has been hacked and you would like to recover it?Thanks
Customer: replied 1 year ago.
Not hacked, just stolen and I cannot recover past emails addressed to work mail address: ***@******.***
Expert:  Kamil Anwar replied 1 year ago.
May i connect with you remotely to check the issue directly?
Customer: replied 1 year ago.
I have no money to pay, I am an elderly pensioner, I just asked you a question, you said you can help me, now all you want is more money - is this another scan
Expert:  Kamil Anwar replied 1 year ago.
I am not asking you for more money. What you're seeing on the screen regarding call is optional, you don't have to do it and you can cancel it. I want to help you but what i am asking you is if i can connect to your computer remotely to take a look at the issue directly?
Customer: replied 1 year ago.
Yes you can connect to my computer , either to***@******.*** or***@******.***
Expert:  Kamil Anwar replied 1 year ago.
Please click the link below and run/open the downloaded program:https://secure.logmeinrescue.com/R?i=2&Code=571015