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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Forgot my password ***** email address is***@******.***

Customer Question

Forgot my password ***** email address is***@******.*** the password is saved in my computer I just what to share it with my family
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hi,I'm sorry about the issue. To confirm, your email password ***** ***** saved on your computer right? i.e., right now, you are able to use your gmail email addresson your computer right?- Can you please recover / reset your Google gmail email address at the website below:https://www.google.com/accounts/recovery/, there, click on the option "I don't know my password", then enter your gmail email address, then click on Continue, and follow the on-screen instructions.- Or if you'd like to, we can do a remote support session, so I can retrieve your gmail email password ***** on your computer together with you.When you are available, please reply back at the box below to continue troubleshooting. Thank you,