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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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I am on Google and have been using the account to get a password

Customer Question

I am on Google and have been using the account to get a password ***** my facebook which has somehow not been accepted. I get the message on my desktop which says (with google message) your email is verified successfully reset your password. Now then I click OK and nothing is happening also I ran out of money on my TStick so this is very frustrating. I want to get onto Facebook Joy Morris
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hi,I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8? And/or what's the brand/model of your computer?What's your Internet browser program, such as Internet Explorer (the big 'e' program icon), or Safari, or Firefox, or Chrome, etc.?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,