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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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How to remove explorer from incredimail 2.5

Customer Question

how to remove explorer from incredimail 2.5
Submitted: 1 year ago.
Category: Email
Expert:  michelleclive replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.Please explain the problem a bit more in detail, you want to remove incredimail or you want to remove the toolbar from the internet explorer.
Customer: replied 1 year ago.
just the explorer from incredimail
Customer: replied 1 year ago.
incredimail is o.k but it doesn't work with explorer like it used to
Expert:  michelleclive replied 1 year ago.
we can do a remote screen sharing and fix the problem. will that be fine with you.
Customer: replied 1 year ago.
o.k
Customer: replied 1 year ago.
ok
Expert:  michelleclive replied 1 year ago.
click here
Expert:  michelleclive replied 1 year ago.
Join Your Remote Desktop SessionHow Remote Desktop WorksAgree to the Remote Desktop Legal Disclaimer below.The Remote Desktop client file will automatically download to your computer.Open the Remote Desktop client file on your computer and you will be connected to a session with your Expert.After agreeing to the Remote Desktop Legal Disclaimer, you can always download the client again if need be
Expert:  michelleclive replied 1 year ago.
did you try following the steps for remote access.
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
followed directif,yes
Customer: replied 1 year ago.
pleasev remove web browser in incredimail
Customer: replied 1 year ago.
nothing comes through incredimail web browser,so i wish to remove it
Customer: replied 1 year ago.
incredimail browser doesn't work
Expert:  michelleclive replied 1 year ago.
I would like to seee which browser is causing the problem please let me know when you are online.
Customer: replied 1 year ago.
i am online
Customer: replied 1 year ago.
incredimail web browser, is the poblem,can't remove,part of 2.5
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  michelleclive replied 1 year ago.
i would like to do a remote screen sharing and fix the problem for you right in front of you, let me know when you would be online to do this.

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