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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I get a message that my server has an incorrect password.

Customer Question

I get a message that my server has an incorrect password. I can not access my aol mail using the mail icon on the bottom of my page. I can go to safari and get my email using the aol site.
How can I get the stmp server password.
Thank you,
Joe DiMartino
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Is your aol password ***** at the aol site?
What's your Mac OS X version, i.e., 10.6, 10.7, 10.8, etc.?
Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you?
Please reply at the box below. Thank you.