How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I get a message that my stmp.com server has an incorrect password.

Customer Question

I get a message that my stmp.com server has an incorrect password. I can not access my aol mail using the mail icon on the bottom of my page. I can go to safari and get my email using the aol site.
How can I get the stmp server password.
Thank you,
Joe DiMartino
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Is your aol password ***** at the aol site?
What's your Mac OS X version, i.e., 10.6, 10.7, 10.8, etc.?
Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you?
Please reply at the box below. Thank you.

Related Email Questions