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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My kindle is not allowing me to read my books

Customer Question

My kindle is not allowing me to read my books, it comes up...item not available the item you were reading has been removed and is no longer available on your kindle . Why? My name is***** and my kindle number is *****
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. Are you books still showing in your Amazon account at the website http://www.amazon.com/manageyourkindle
Also, do you have a windows or mac computer, if any?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
Do not have a computer, have only got an ipad
Expert:  Viet - Email Tech replied 1 year ago.
Log in your Amazon account at the website below:
http://www.amazon.com/manageyourkindle
, do you see all your books there?
Also, test downloading the kindle app on the iPad, does it let you read your books on the kindle app?
Is the Wi-Fi/wireless connected on your Kindle?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
I don't see why I should have to pay anything to find out why I can't read my books!
Expert:  Viet - Email Tech replied 1 year ago.
I'm sorry, I'm not affiliated with Amazon / Kindle. I'm an independent technician. I fix electronics problems. Would you like me to continue fixing this issue for you? Please reply at the box below; we guarantee our service. Thank you.

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